These Terms of Service govern your use of our website located at https://technygrow.com/ (together or individually “Service”) operated by Technygrow.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected]
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
Terms & Conditions
- If your product is collected for repair, it will take 1-2 business days for it to be repaired. It could take longer depending on delays on parts approval and/or parts procurement.
- If product requires a component replacement, component cost will be an additional charge. Our repair team will contact you exclusively to take your kind approval.
- In case the Product is given with “No Power” or “No Display” or “completely non-functional”, only post our thorough check-up, we will be able to revert with exact diagnosis and list of components gone bad. We follow a decision tree approach to repair the problem, thus it could be quite possible that we may call you more than once to seek a revised approval of additional components.
- The repair/workmanship warranty stands for 15 days, subject to the product is not treated/opened/managed by any other vendor, post our last repair. Replaced Parts warranty is separate as per the warranty on each part.
- In any physically damaged gadget or gadget with identified hardware damages, it is quite possible that any part which is intermittently working can potentially completely stop functioning, while we are in the process of diagnosing and resolving the reported issue/s. In such scenario, Technygrow will not be held liable for returning the product in the exact (pre-received) partial working condition, should the customer deny further repair and resolution by the Technygrow technical team.
- Technygrow charges Rs 800/- if either the customer declines our service or denies us to pick up the equipment to bring to the lab.
- In case we charge the complete service charge ( for example: Rs 1200) and the customer product is brought to Technygrow Repair Lab and the customer denies/does not approve additional repair charges, no refund of any kind is entertained.
- In case customer has provided the approval, and we are unable to source the part or not being able to repair, we return the gadget with a minimum Rs 800 deducted from the total as basic workmanship charges.
- Technygrow does not guarantee data loss and 100% data recovery. Data Back-up is a separate paid service offered by Technygrow, should you/customer desire to take on the service, it will be billed additionally. However for small volume of data (< 4GB) we do it for free. While, doing a free data back-up Technygrow does not encourage backup of music / Video files during its OS reinstallation or any other repair process.
- The customer fully indemnifies Technygrow for any or all software/licenses validity/originality that the customer has on its equipment/device. Technygrow does not participate or promote piracy of any kind.
- Technygrow advices all it’s customers to retain original Licenses for any or all application Software’s/licenses that are pre-installed on the product. Technygrow is not responsible for any loss of installed application software during the process of repair.
- Hardware replacement rights are solely and exclusively held with Technygrow to install new or refurbished parts.
- Parts warranty is provided by the part manufacturer.
- Technygrow is not liable for any instance of pre-installed pirated software.
- Hardware replacement is not included in the service plan.
- The start date/end date – mentioned in the invoice, defines the customer service period.
- All hardware repairs will be carried-out in Technygrow Repair Lab.
- In case of loss or theft Technygrow will not be responsible for any data related issue. However, Technygrow will provide similar device or cost (cost of that product at that time) final decision will be of Technygrow.
- Please note that while collecting the invoice ensure the request ID / invoice id is mentioned at all times In case of any support, complaint, feedback please mail [email protected]